Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Know Before You Go

- Hot springs access available from 4:00 PM to midnight. - Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation. - Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. - The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. - Contactless check-out is available. - Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in Instructions

- Extra-person charges may apply and vary depending on property policy - Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges - Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed - Guests must contact this property in advance to reserve access to the public bathing facility - This property accepts credit cards and cash - Safety features at this property include a fire extinguisher

Special Instructions

The front desk is open during the following times: - Monday - Sunday: 4:00 PM - 11:30 PM Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.