Help Center > Your booking/itinerary
Your booking/itinerary
- Epic Pass: I logged into my Epic account but I don't see my passes?
- Where and how do I pick up my lift tickets or rentals?
- Do I need to bring my kid's birth certificate or proof of age when collecting infant, child or teen tickets?
- I haven't received my Epic Pass by mail yet
- Can I share my Epic Pass or Ikon Pass? Is it transferrable?
- How will you arrange my transfers?
- What Ski Rental company does SnowPak use?
- Is there a Resort Fee?
- How can I check my remaining balance and when my next payment is due?
- Why was I charged the Resort Fee before I checked in?
- How can I pay for my upcoming payment?
- How can I check which credit card I used for my deposit?
- Can I use a different credit card to pay for my next payment?
- I've been charged incorrectly or before payment was due